Get the App
2nd Phone Line  ›  Help

Help

Short answers. If yours is not here, email hello@2ndphoneline.com — we read it.

Getting a number

Email is enough to sign up. You pick the number in the app after that.

Texts not sending

US numbers cannot send until our 10DLC campaign is approved. The app says so rather than failing silently.

STOP

Reply STOP to 2nd Phone Line messages to opt out. Full wording is on SMS terms.

Do I need my real phone number to sign up?

No. Email, Sign in with Apple, or Google. We do not require a mobile number to create an account.

Is this 911?

No. Emergency numbers are handed to your phone's own dialer. Use your carrier for emergencies.

When do credits come off?

After the carrier confirms the text or the minute. A retry after a timeout is not a second charge.

Does the free number expire?

Not on a date. It is released after 12 months with no account sessions, after three warnings and a 30-day reclaim window. Opening the app counts.

How do I delete everything?

Settings → Account → Delete account. That destroys the data. Uninstalling the app alone does not.

How do I contact a person?

hello@2ndphoneline.com or the contact form.

A second number. No new SIM.

Free forever while you use the app. No phone number required to sign up.

Download on the App StoreGet it on Google Play
Its own texts, calls and voicemail
You only pay for what actually happened
iPhone and Android
Free while you use itNo SIM. No number to sign up.
Get the App